LivePerson • Iraq-wide
LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. The role provides operational support for SecOps tool alerts, triaging, and maintenance, works with the SecOps team to test and uncover vulnerabilities, assists with investigating cybersecurity incidents, monitors email and ticketing systems for security issues, troubleshoots tools and infrastructure, supports documentation for SOPs and playbooks, stays up to date with adversary tactics, techniques, and procedures, and is responsible for IT and operations infrastructure, documentation, monitoring, reporting, tool evaluation, hardening, configuration management, log analysis, and on‑call rotation.
Provide operational support for SecOps tool alerts, triaging, and maintenance; work with SecOps team and stakeholders to test and uncover vulnerabilities; assist with investigating cybersecurity incidents; monitor email and ticketing system for security‑related issues; troubleshoot tools and infrastructure owned by SecOps team; support documentation for SOPs, playbooks, and walkthroughs; stay up to date with adversary TTPs and security news; be responsible for IT and operations infrastructure to ensure performance, confidentiality, integrity, and availability; document, monitor and report on security systems and processes; evaluate and choose appropriate tools; test, maintain and challenge solutions for best practices; work with IT and System teams on hardening and configuration management; analyze transactional data and logs to identify malicious activity; participate in on‑call rotation.
Hands‑on experience with multi‑cloud service environments; experience with GCP, Elastic, OKTA, IDM, AD, JAMF, Windows, Linux, MacOS operating systems; experience responding to security incidents and log analysis; at least 3 years experience in IT/System teams in a SaaS/Cloud company; experience establishing procedures, reports, SLAs and escalations; ability to work under pressure in dynamic environments; excellent interpersonal and leadership skills; problem‑solving skills; ability to communicate in English (both speaking and writing); knowledge of Python/Go (big advantage); valid CompTIA CySA+ certificate; ability to support during US hours; on‑call duty; critical thinking; attention to detail; strong communication skills; ability to prioritize tasks.
Valid CompTIA CySA+ certificate; knowledge of Python/Go; strong command of English (written and spoken).
Skills
Source & Verification
Source: Jobicy (RSS)
Discovered 15 Sept 2026 • Last checked 15 Sept 2026
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